Understanding Bet Cancellations

There are instances when a bet may be cancelled for a range of reasons, ensuring a fair and transparent betting experience for all our users. We would like to shed light on the common factors that might lead to such cancellations:

  • Mistake in odds: Sometimes, due to human error or technical glitches, odds may be incorrectly set, prompting the cancellation of bets placed during that period.
  • Postponement or Cancellation of Events: When a scheduled event is postponed or cancelled for any reason, the associated bets are cancelled as well, as the conditions for the wager are no longer valid.
  • Technical Issues: Though rare, technical hiccups can occur, affecting the integrity of the betting process and necessitating the cancellation of certain bets.
  • Duplicate Bets: Placing the same bet multiple times by mistake can result in duplicate bets, leading to the cancellation of the extras.
  • Inability to Confirm Event Results: Occasionally, there may be delays or uncertainties in confirming the outcome of an event. Until the result is verified, related bets may be temporarily cancelled.

If you have further questions or need assistance, please check the bottom of the current page and contact us through the available means of your choice.

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