How do I verify my withdrawal method?

The verification process of the withdrawal methods depends on the deposit method/s you have used for your deposit.

If you deposited with Sofort, Trustly or GiroPay, you will have to send us a proof of your bank account (bank statement or screenshot from web banking or the photo of the bank card).

For withdrawals that follow a deposit with a credit/ debit card, a copy of the front side of each credit/debit card will be required.

And if you used PayPal, PaySafe or Skrill for your deposits, you will verify the respective account with a screenshot from the section where your personal information is displayed.

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