I have not Reached my Monthly Deposit Limit yet, However I am not Able to Make Another Deposit. Why?

This might be due to having attempted a deposit, which ultimately was cancelled though. Such unsuccessful deposits are counted towards your monthly LUGAS limit by the German authorities, which we cannot influence.

However we do want to apologize for the inconvenience caused.

You can always request an increase in your deposit limit, or otherwise you will have to wait until the month lapses and your limits are reset.

If you have further questions or need assistance, please check the bottom of the current page and contact us through the available means of your choice.

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